Privacy Policy

Privacy Policy

1. Introduction

Your privacy is important to me. At Toni Ward Grief Coaching LLC., I am committed to

protecting the personal information you share with me. This Privacy Policy explains what

information is collected, how it is used, and how your data is protected when you visit this

website or use my coaching services.

By using our website www.toniwardgriefcoaching.com, you signify your consent to the

terms of our Privacy Policy. If you do not agree with any terms of this policy, please do not

use this site or submit personal information to us.

2. Information I Collect

I may collect the following types of personal information:

- Contact Information: Name, email address, phone number, and mailing address.

- Personal Details Shared During Coaching: Information you voluntarily share with me

during sessions, through forms, or via email.

- Technical Data: IP address, browser type, and browsing behavior collected via cookies

(used for website functionality and analytics).

3. How I Use Your Information

Your information may be used to:

- Provide grief coaching services and respond to inquiries

- Schedule and confirm appointments

- Send invoices, receipts, or relevant service updates

- Improve website functionality and user experience

- Maintain records for internal use or as required by law

I will never sell, trade, or share your personal information with third parties for marketing

purposes.

4. Confidentiality in Coaching Sessions

All coaching sessions are confidential. Notes taken during sessions are securely stored and

not shared unless:

- You give written consent

- Disclosure is required by law (e.g., if there is risk of harm to yourself or others)

5. Your Rights

You have the right to:

- Request access to the personal data I hold about you

- Ask for corrections to your data

- Request that your data be deleted (except where legally required to retain it)

- Withdraw your consent at any time

To exercise these rights, email: toni@toniwardgriefcoaching.com

6. Data Storage and Security

I take appropriate measures to protect your personal information from loss, misuse, or

unauthorized access, including secure password protection, encrypted storage (when

applicable), and restricted access to coaching notes.

7. Cookies

This website may use cookies to improve user experience and collect basic analytics. You

can disable cookies in your browser settings at any time.

8. Third-Party Tools

I may use trusted third-party services (such as Zoom, Google Calendar, PayPal, Stripe, or

scheduling software) to manage appointments and payments. These services have their

own privacy policies.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this

page with an updated “Effective Date.”

10. Contact

If you have questions about this policy or how your data is handled, please contact:

�� toni@toniwardgriefcoaching.com